Viewing Your Invoices

Finding Your Invoices

Navigate to the Invoices section in your sidebar. Here you will see a list of all invoices associated with your account, including the date, amount, and current payment status.

Invoice Statuses

• Paid — Payment has been received and processed.
• Pending — The invoice has been issued but payment has not yet been recorded.
• Overdue — The payment due date has passed. Please arrange payment as soon as possible or contact your agency team if there is an issue.

Viewing Invoice Details

Click any invoice to see the full breakdown, including line items, service descriptions, and amounts. This gives you a clear picture of what each charge covers.

Payment History

Your invoice list serves as a complete payment history. Use the search or filter options to find invoices from a specific date range or with a particular status. This is helpful for your own bookkeeping and tax records.

Questions About an Invoice

If something on an invoice does not look right or you have a question about a charge, the best approach is to submit a HelpDesk ticket referencing the invoice number. Your agency team can review it and provide clarification or make corrections if needed.